A RACI chart (RACI matrix) clarifies roles and responsibilities, making sure that nothing falls through the cracks. RACI charts also prevent confusion by assigning clear ownership for tasks and decisions. Here are the basic elements of a RACI model:
- Job functions or titles are noted across the top, such as “IT,” “Human Resources,” “Project Manager,” etc.
- Tasks or responsibilities are noted down the left hand side, such as “Conduct weekly communication meeting with sales team,” or “Analyze prior-month performance and send out summary the first week of each month.”
- The cells inside the RACI model or chart are filled in based on the following criteria:
- R = Responsible = The individual(s) who actually completes the task, the doer. Person is responsible for action/implementation. Responsibility can be shared. Degree of responsibility is determined by the individual with the "A". There must be at least one “R” on every row.
- A = Accountable = The individual who is ultimately accountable for success. Includes yes or no authority and veto power. Only one "A" can be assigned to a function.
- C = Consulted = The individual(s) to be consulted prior to a final decision or action. "C" incorporates two-way communication.
- I = Informed = The individual(s) who needs to be informed after a decision or action is taken. "I" incorporates one-way communication.
FireEye: Adaptive Cyber Security Tool Implementation
Name | Identify the OS impacting the tool | Verify if the existing Installer works with new OS version - Campus | Verify if the existing Installer works with new OS version - Health | Verify if the existing Installer works with new OS version - SDSC | If applicable, create a new installer - Campus | If applicable, create a new installer-SDSC | If applicable, create a new installer - Health | installers for Campus (uses same installer for FireEye & Qualys) | Test tool on new OS in Campus | Test tool on new OS in Health | Test tool on new OS in SDSC | Update/Review Documentation - Campus | Update/Review Documentation - Health | Update/Review Documentation - SDSC | Update Website(s) A. Rename Old Installers B. Move files as necessary | Announce New Installers |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Phase | Activity/Project Artifacts | Project Sponsor | Co-Sponsor | Service Owner | Project Manager | Solutions Architect | Communications Manager | Field Support | Campus Installation Packages | Health Installation Packages | SDSC Installation Packages |
---|---|---|---|---|---|---|---|---|---|---|---|
Name | Patrick McCune Daniel Ratcliffe | Patrick Burke Minh Vo | Winston Armstrong | ||||||||
Identify the OS impacting the tool | I | I | C | RA | CA | C | I | ||||
Verify if the existing Installer works with new OS version - Campus | |||||||||||
Verify if the existing Installer works with new OS version - SDSC | |||||||||||
Verify if the existing Installer works with new OS version - Health | |||||||||||
If applicable, create a new installer - Campus | |||||||||||
If applicable, create a new installer-SDSC | |||||||||||
If applicable, create a new installer - Health | |||||||||||
installers for Campus (uses same installer for FireEye & Qualys) | C | C | C | I | R | R | C | ||||
Test tool on new OS in Campus | ??? | ||||||||||
Test tool on new OS in Health | |||||||||||
Test tool on new OS in SDSC | |||||||||||
Update/Review Documentation - Campus | |||||||||||
Update/Review Documentation - Health | |||||||||||
Update/Review Documentation - SDSC | |||||||||||
Update Website(s) A. Rename Old Installers B. Move files as necessary | |||||||||||
Announce New Installers |
Service Support
Activity | Project Sponsor | Service Owner | Enterprise Architect | Data Integration | Build and Release | IT Architect | CI Ops | CI Ops | Application Platform | Application Platform | Customer | |
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Contact | ||||||||||||
Content | ||||||||||||