What do we need help with? (not an exhaustive list)
Requests for:
BSA/Analysis:
- Downstream: A dedicated BSA who focuses on translating project information to the downstream teams. E.g. data knowledge collection, interfaces and usage like the Recharge for Finance, etc. Many of these have become blockers on the app remediation teams
| Jira Legacy |
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| server | ITS PRO |
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| serverId | ebe8394f-6d75-344c-8d9c-717cb778a1eb |
|---|
| key | ESRDI-293 |
|---|
|
- Downstream / App Remediation: Another BSA to un-block the blockers?
- App remediation: A dedicated BSA who reviews and ensures major ITS core services are remediated for Go Live. E.g. AD and Mail DB
- Finance Integrations: BSAs to help write requirements for integrations, reports
- The lack of BSAs during design contributed to the documentation debt / fatigue / decision amnesia we are battling now
- The decision to adopt “best practice” from Deloitte vs doing a current state landscape has also resulted in business needs that are surfacing now in testing and creating not insignificant design oscillations and subsequent risks
Development / Platform:
- UCPath: More GoAnywhere/GoCEMLI trained developers. We only have 1 person remaining to support GoAnywhere, Thuan, given that Joe and Steven are both overloaded with other work.
- UCPath: A developer who can support Doug Meserve’s setups of the scheduler and establish more robust training and procedure documentation
- Finance:
QA / Test Cases Development:
- UCPath & Finance: A GA/OFC SME who can support the Payroll team’s financial GL and PPM integration and test case development
- Finance: QA resources to write test cases for:
- Finance: Mitigate lack of tool, a need a resource that can use excel proficiently for manumation (need for next week)
OCM including training
- UCPath: OCM resources to help coach and plan transition activities for the 8 different department Service Owners involved in UCPath (they’ve been given the checklist, but is that enough?
- A dedicated NiFi coach to teach and assist the downstream remediation developers learning. UCPath lost resource to remediate the HR Onboarding application necessary at Go Live