What do we need help with? (not an exhaustive list)
Requests for:
BSA/Analysis:
Someone with BSA skills who can help document requirements, specs, and data dictionaries
Specific examples:
- Downstream: A dedicated BSA who focuses on translating project information to the downstream teams. E.g. data knowledge collection, interfaces and usage like the Recharge for Finance, etc. Many of these have become blockers on the app remediation teams
- Downstream / App Remediation: Another BSA to un-block the blockers?
| Jira Legacy |
|---|
| server | ITS PRO |
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| serverId | ebe8394f-6d75-344c-8d9c-717cb778a1eb |
|---|
| key | ESRDI-293 |
|---|
|
Downstream / - App Remediation: Another BSA to un-block the blockers?App remediation: A dedicated BSA who reviews and ensures major ITS core services are remediated for Go Live. E.g. AD and Mail DB
- Finance Integrations: Individuals who can learn and ramp-up quickly on Oracle Financial in the Cloud (OFC) and can translate functional requirements into system configurations
- The lack of BSAs during design contributed to the documentation debt / fatigue / decision amnesia we are battling now
- The decision to adopt “best practice” from Deloitte vs doing a current state landscape has also resulted in business needs that are surfacing now in testing and creating not insignificant design oscillations and subsequent risks
Development / Platform:
Individuals with programming skills to ramp up on iPaaS tools and help write integrations for data access and data manipulation.
Specific examples:
- UCPath: More GoAnywhere/GoCEMLI trained developers. We only have 1 person remaining to support GoAnywhere, Thuan, given that Joe and Steven are both overloaded with other work.
- ESR: A developer who can support Doug Meserve’s setups of the scheduler and establish more robust training and procedure documentation
- Downstream: A dedicated NiFi coach to teach and assist the downstream remediation developers learning. UCPath lost resource to remediate the HR Onboarding application necessary at Go Live (multiple requests for this)
QA / Test Cases Development:
Individuals who can execute test scripts and document outcomes.
Specific examples:
- !!!Finance: Mitigate lack of tool, a need a resource that can use excel proficiently for manumation (need for next week)
- UCPath & Finance: A GA/OFC SME who can focus on the support the Payroll team’s financial GL and PPM integration and test case development
- Finance: QA resources to write test cases for OFC:
OCM including training
- UCPath: Technical OCM resources to help coach and plan transition activities for the 8 different department Service Owners involved in UCPath (they’ve been given the checklist, but is that enough?)
Coordinators
Detail oriented, task driven individuals who can work with the PMs to track project deliverables and tasks, follow-up with task owners, update project tasks and status ongoing basis, document decisions, coordinate meetings.