Welcome to JIRA Training
We offer three ways to get self trained!
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Don't worry if you don't fit perfectly into one of the columns, we provide overlap in all of them, so feel free to click on multiple ones to get more training! |
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Have a question that isn't covered in any of these trainings? Reach out to us on the #atlassian channel in slack or ask us a question → |
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JIRA Training by Role (Coming soon...)
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JIRA Training by Topics
| title | Basics |
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What is Jira?
What is JIRAs basic terminology?
Logging in
How do I access or log into the ITS JIRA?
Navigation
How do I find or search for my project in ITS JIRA?
How do I find or search for tasks, epics, or activities in ITS JIRA?
Profile
How do I add a profile picture to ITS JIRA?
Logging time
How do I log time in ITS JIRA?
How do I configure or utilize my timetracking view effectively?
Creating, editing, and moving issues
How do I create an epic (object in ITS ontology) in ITS JIRA?
How do I create, edit, transition, or comment on tasks and activities (issues) in ITS JIRA?
How do I move or convert an issue to another project in ITS JIRA?
| title | Intermediate |
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Components are useful to group and tag things in JIRA. Think of these as "tags". Components are project specific, so the options will only show up in the project they are created in (labels on the other hand are universal). There are two ways to create components:
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Versions are useful to tie to milestones or product releases. You can put versions on things like Tasks or Epics and generate nice reports and filters. Similar to components, they are project specific (so you should make them descriptive). Similar to components, there are two ways to create versions.
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| title | Requesting Project Creations |
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Note: This is a process, specific to UCSD ITS.
In order to request a new project, you must fill out a project record and create a project charter. Projects should have a start and end date. If you have questions about creating a project record, you can find more information.
To create a project record, you want to Click create and select ITS Portfolio as the project and then fill out the necessary information. The biggest difference between requesting a project vs a service operational project is defined on the project record. For projects, you select the "Work type" to be Discretionary and "Project type" to be Project.
| title | Requesting Service Operational Project Creations |
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Note: This is a process, specific to UCSD ITS.
In order to request a new service operational project, you must fill out a project record and define your service line and service offerings. If you have questions about defining your service line and service offerings, you can find more information here.
To create a project record, you want to click create and select ITS Portfolio as the project and then fill out the necessary information. The biggest difference between requesting a project vs a service operational project is defined on the project record. For service operational projects, you select the "Work type" to be Mandatory and "Project Type" to be Service
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Once you have mastered searching for issues, you may want to save it so you can use it in other places (tempo, Jira boards, widgets on the dashboard, confluence macros, subscriptions, etc). Just make sure you set the correct permissions so people can also use it.
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| title | Creating and Configuring Scrum Board |
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| title | Create |
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| title | Creating Sprints |
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| title | Starting Sprints |
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| title | Closing Sprints |
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| title | Configuring Columns |
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| title | Configuring Estimation |
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| title | Configuring Issue Detail View |
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| title | Changing the Board filter |
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| title | Allowing other people to manage the board |
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| title | Creating and Configuring Kanban Board |
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| title | Using Board Reports |
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| title | Using Tempo Reports |
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| title | Subscribing to Filters |
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| title | Adding users to a project |
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| title | Advanced |
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| title | Importing/cloning issues via csv |
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| title | Creating Dashboards and Widgets |
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| title | Using JIRA Portfolio |
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| title | Embedding Jira Portfolio |
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| title | Configuring Tempo Teams |
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| title | Project Automation |
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| title | Syncing fields |
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| title | Special Notifications |
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| title | Customized Emails |
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| title | Cloning Issues on Intervals |
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JIRA Training by Use (Coming soon...)
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