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Standards and procedures for closing a project in ITS-Pro (Jira). These steps are completed by the PPMO.

  • Notification received that project should be closed

  • Deleting all Kanban and scrum boards specific to the project (only if in use on that single project)

  • Deleting all dashboards specific to the project (only if in use on that single project)

  • Deleting all Jira plans specific to the project (only if in use on that single project)

  • Closing any open issues

  • Changing permissions to archive (means people can browse, but not add new issues)

  • Change project category to archive

  • Prefixing project name with ‘Archive’

  • Updating project record to reflect updated status to Closed with appropriate resolution (Done, Incomplete, Duplicate), project end and go live dates, and any other updates

Resolution definitions

Done

Project scope achieved, hypercare exit criteria met, any necessary or remaining work transitioned to operational workstreams

Incomplete

Project scope not achieved, due to resourcing, other priorities, or technical limitations, and subsequent decision to close the project

Duplicate

Project created in error, or project consolidated into another

Won’t do

Decision made to not proceed with the project