ITS-PRO aka JIRA and Collab aka Confluence both leverage Active Directory for authentication. Members of ITS-Staff AD group have access to all Confluence content in Collab that has not been restricted by a space administrator. Members of ITS-All AD group have access to pretty much all JIRA projects in ITS-PRO. Check out the step by step guide below if you would like to invite someone outside of ITS to collaborate in these two awesome applications or if you are having trouble accessing information in either Collab or ITS-PRO.
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