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Comment: Updated for 2024

Having trouble finding the time tracking areas in ITS PRO? Check out this short video.Image Removed

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Are you still getting used to the time tracking categories and finding the right ones to match your effort? This glossary of time tracking categories and activities will help you select the right one for your need. Note: All activity areas are scoped to ITS, unless otherwise noted.

Work Activities

Description and examples

ITS-PRO link

Work Area: General Admin Work

Spend time away from work

Vacation, Sick, Appointment, Personal time away from work

Jira Legacy
serverITS PRO

columnIdsissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolutioncolumnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution

serverIdebe8394f-6d75-344c-8d9c-717cb778a1eb
keySVCOPS-

602

616

Organize workspace

Check email, sort, organize, categorize, time tracking, productivity work

Jira Legacy
serverITS PRO

columnIdsissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolution

columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution

serverIdebe8394f-6d75-344c-8d9c-717cb778a1eb
keySVCOPS-

603

617

Pursue learning opportunities

Non project-related Training, Conference, Class, Books, Webinar, Professional Development 

Jira Legacy
serverITS PRO

columnIdsissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolution

columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution

serverIdebe8394f-6d75-344c-8d9c-717cb778a1eb
keySVCOPS-

604COVID-19 Emergency PlanningAll support and planning work related to COVID-19 efforts including day-to-day, one-off, and unplanned work. Examples include participating in planning meeting, collaborating on solutions, sending messaging, supporting staff/faculty/students, symptom screening, getting a COVID-19 test. Note: project deliverables related to COVID-19 can be tagged at the object-level with COVID-19. 

Jira Legacy
serverITS PRO
serverIdebe8394f-6d75-344c-8d9c-717cb778a1eb
keySVCOPS-576

618

Work Area: Committee, Governance Engagement

Participate in general ITS meetings/collab

Individual team meetings, all-hands, hallway conversations, and strategic planning scoped to ITS.

Jira Legacy
serverITS PRO

columnIdsissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolution

columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution

serverIdebe8394f-6d75-344c-8d9c-717cb778a1eb
keySVCOPS-

605

619

Participate in UCSD committees/collab

Prep and participation in governance, campus meetings, committees, proposals, publication, conference presentation, informal conversations, outreach, strategic planning scoped to UCSD.

Jira Legacy
serverITS PRO

columnIdsissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolutioncolumnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution

serverIdebe8394f-6d75-344c-8d9c-717cb778a1eb
keySVCOPS-

606

620

Participate in UC-wide committees/collab

Prep and participation in governance, system-wide meetings, committees, proposals, publication, conference presentation, informal conversations, outreach, strategic planning scoped to the UC system.

Jira Legacy
serverITS PRO

columnIdsissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolutioncolumnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution

serverIdebe8394f-6d75-344c-8d9c-717cb778a1eb
keySVCOPS-

607

621

Participate in industry-wide committees/collab

Prep and participation in governance, meetings, committees, proposals, publication, conference presentation, informal conversations, outreach, strategic planning scoped to Higher Ed and related industry.

Jira Legacy
serverITS PRO

columnIdsissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolutioncolumnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution

serverIdebe8394f-6d75-344c-8d9c-717cb778a1eb
keySVCOPS-

608

622

Work Area: Personnel/Financial management

Conduct personnel management

Performance evaluation, coaching staff, personnel actions, employee-employer relationship, staff development

Jira Legacy
serverITS PRO

columnIdsissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolutioncolumnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution

serverIdebe8394f-6d75-344c-8d9c-717cb778a1eb
keySVCOPS-

609

623

Plan budget and finances

Budget planning, financial management

Jira Legacy
serverITS PRO

columnIdsissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolution

columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution

serverIdebe8394f-6d75-344c-8d9c-717cb778a1eb
keySVCOPS-

610

624

Submit reconciliation/reimbursement

Reconciliation, reimbursement, approval, expense, travel, event

Jira Legacy
serverITS PRO

columnIdsissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolutioncolumnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution

serverIdebe8394f-6d75-344c-8d9c-717cb778a1eb
keySVCOPS-

611

625

Acquire and retain talent

Recruitment, job card creation/changes, hiring, reclassification, retaining talent

Jira Legacy
serverITS PRO

columnIdsissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolutioncolumnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution

serverIdebe8394f-6d75-344c-8d9c-717cb778a1eb
keySVCOPS-

612

626

Annual renewal of time tracking areas

Each year, a new set of general time logging issues are created as follows:

  1. Every year, starting in January, the new year's general time logging issues will be created.

  2. If, in January, you still log time against the previous year's general time issue, you will receive a friendly reminder (including a link to the new one).

  3. In February, last year's general time logging issues will be marked as "Inactive" and locked (so make sure you are up to date on your time logging!)

  4. The title of the general time logging will start with the YEAR, i.e. "

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  1. 2024 - Organize Workspace"

  2. The issues will still continue to live in SVCOPS, but will get a new key (i.e. SVCOPS-14 to SVCOPS-XXX).

Note: Activities starting with "SVCOPS-" are scoped to department-wide effort and used by all IT Services staff. The ITS Senior Management Team (SMT) is accountable for creating, altering or retiring "SVCOPS-" activities.

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