Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Welcome to

JIRA Self Training

We offer three ways to get self trained!

Live Search
spaceKeyJIRA
sizelarge
additionalpage excerpt
placeholderSearch for JIRA training
typepage


Note

Have a question that isn't covered in any of these trainings?

Reach out to us on the #atlassian channel in slack or ask us a question →


Info

Don't worry if you don't fit perfectly into one of the columns, we provide overlap in all of them, so feel free to click on multiple ones to get more training!

note

Have a question that isn't covered in any of these trainings?

Reach out to us on the #atlassian channel in slack or ask us a question →



Info


JIRA Training by Topics



SSO way: Navigate to its-pro.ucsd.edu

Image Removed

Old way: navigate to its-pro.ucsd.edu . In order to login, we use active directory to manage authentication. Make sure you don't include the "@ucsd.edu" in your username. The password will be the one you use to login to your work computer.

Image Removed

If you get an error logging in, reach out to us!

Ui expand
titleBasics
Ui expand
titleWhy JIRA
Ui expand
titleBackground
Ui expand
titleJIRA Terminology
Ui expand
titleLogging in
Ui expand
titleNavigation

Jira has a lot of different views and screens. Below is an example of navigating the header between dashboards, projects, issue, tempo (timetracking), and boards.

Image Removed

Ui expand
titleAdding a picture to your profile

It is important to add a picture to your profile (even if it isn't one of you), so it can help people find you if you have a common name.

Image Removed

Ui expand
titleLogging time on issues

There are a few ways to log time.

  1. Logging time by going to an issue
  2. Logging time by going to Tempo → My Work (Timesheet view) → Log work
  3. Logging time y going to Tempo → My work (Calendar view) → List/Time view
  4. Moving a task to Closed and filling in time spent field.

Image Removed

Ui expand
titleConfiguring tempo calendar view

The right panel of tempo calendar view makes it very easy to log time. You can search for issues, you can display filters, you can log time against internal issues (general time buckets), and you can favorite issues.

Image Removed

Image Removed

Ui expand
titleSearching for Issues/Projects

You can search for issues using basic search and advanced search. This is really helpful when trying to find things. The "Contain text" and assignee fields are really useful if you don't know the project or issuetype.

Image Removed

If you want to look for projects, you can do so as well.

Image Removed

Ui expand
titleCreating and editing Epics (Objects)

There are two ways to create epics:

  1. Epics can be created by clicking on the "Create" button.

Image Removed

  1. From a project's board backlog

Image Removed

Note: Make sure you select the correct project you want to create the epic in. Once you fill out all the required fields, it will bring you to the epic issue screen. In the demo below, I filled out fields that were also optional.

Ui expand
titleCreating, editing, transitioning, commenting on issues

There are two ways you can create issues.

  1. From the create button (similar to epic)
  2. From already created Epic

Image Removed

Ui expand
titleMoving or converting issues to another project

In case you created an issue in the wrong project, you can always move it to another project. There may be a case where you created a task, but really want it to be a bug. You can also use the same method to do so.

Image Removed

What is Jira?

What is JIRA and ITSPRO

What is JIRAs basic terminology

Logging in

/wiki/spaces/JIRA/pages/69402788

Navigation

How to navigate ITS JIRA

How do I find or search for my project in ITS JIRA

How do I find or search for tasks, epics, or activities in ITS JIRA

Profile

How do I add a profile picture to ITS JIRA

Logging time

How do I log time in ITS JIRA

How do I configure or utilize my timetracking view effectively

Creating, editing, and moving issues

How do I create an epic (object in ITS ontology) in ITS JIRA

How do I create, edit, transition, or comment on tasks and activities (issues) in ITS JIRA

How do I move or convert an issue to another project in ITS JIRA



Once you have mastered searching for issues, you may want to save it so you can use it in other places (tempo, Jira boards, widgets on the dashboard, confluence macros, subscriptions, etc). Just make sure you set the correct permissions so people can also use it.

Image Removed

Components

How do I create and use Components

Versions

How do I create and use versions and releases in ITS JIRA

Requesting Projects

/wiki/spaces/JIRA/pages/69402777

Filters

How do I create filters in ITS JIRA


Ui expand
titleIntermediate
Ui expand
titleCreating and using Components
Ui expand
titleCreating and using FixVersion
Ui expand
titleRequesting Project Creations
Ui expand
titleRequesting Service Operational Project Creations
Ui expand
titleSaving Filters
Ui expand
titleCreating and Configuring Scrum Board


Ui expand
titleCreate



Ui expand
titleCreating Sprints



Ui expand
titleStarting Sprints



Ui expand
titleClosing Sprints



Ui expand
titleConfiguring Columns



Ui expand
titleConfiguring Estimation



Ui expand
titleConfiguring Issue Detail View



Ui expand
titleChanging the Board filter



Ui expand
titleAllowing other people to manage the board




Ui expand
titleCreating and Configuring Kanban Board



Ui expand
titleUsing Board Reports



Ui expand
titleUsing Tempo Reports



Ui expand
titleSubscribing to Filters



Ui expand
titleAdding users to a project





Ui expand
titleAdvanced


Ui expand
titleImporting/cloning issues via csv



Ui expand
titleCreating Dashboards and Widgets



Ui expand
titleUsing JIRA Portfolio



Ui expand
titleEmbedding Jira Portfolio



Ui expand
titleConfiguring Tempo Teams



Ui expand
titleProject Automation


Ui expand
titleSyncing fields



Ui expand
titleSpecial Notifications



Ui expand
titleCustomized Emails



Ui expand
titleCloning Issues on Intervals






JIRA Training by Use
(Coming soon)


Ui expand
titleUses


Section

Project Management

Image Modified



Section

Service Operations

Image Modified