Project Charter Terminology



Term

Definition

Term

Definition

Project 

The body of deliverables and work performed by an organization one time to produce a unique outcome. A project has a definite beginning and a definite end. ​

Sponsor 

The person or group that provides the financial resources, in cash or in kind, for the project. ​

Stakeholder 

An internal or external individual or organization with a vested interest in achieving value through a particular outcome. ​

Service Owner

The person who is accountable for the delivery of the end-to-end service. The liaison between the Business and IT Services.

Project Manager ​

The person who is responsible for the management and execution of the project from initiation to completion. ​Works closely with the service owner and solution architect to develop a project plan, deliverables and manage the task assignments.

Solution Architect (formerly Technical Lead)

The person responsible for technical design and decisions of the system being implemented. ​

Enterprise Architect

Technical architect for the IT Services organization whose primary responsibility is the implementation of overall architectural standards for systems and applications in the ITS portfolio.

Requestor ​

Any user, customer, or business stakeholder who makes use of or has a vested interest in the service. ​A project is typically requested by the business process owner in coordination with the service owner after an advisor or governance body determines the need.

Governance Committee

Provides strategic leadership, establishes campus-wide IT priorities and policies, and is accountable and transparent to the University community. ​

Advisory Group

Provides focused input regarding specific campus business processes, needs, and improvements. Escalates key decisions to Governance Committee. ​

Business Unit

The campus business unit who is accountable for or otherwise involved in the business process. ​

ITS SMT

IT Service Senior Management Team, responsible for strategic alignment, stakeholder management, and service delivery of campus IT services. ​

PPMO

The Project Portfolio Management Office, responsible for the maintenance and governance of ITS projects, tools, resources, frameworks and guidelines for efficient project management. ​

Project Team

A group of individuals with key roles and responsibilities for delivering some or all components of a project. ​

Project Go-Live Date

The date, agreed by core project team, upon which the system is made available for use in a live environment.

Project End Date

The date when all activities scoped within the project are completed including closeout activities, service transition, and resources are released from the project.