Why Are We Tracking Our Time?
On an Organizational level, there are many key benefits to providing top-notch service to our customers, which include:
• Bringing further visibility and transparency to the work that we do, both internally and with our customers:
• Better reporting on project timelines, benefiting our department and our customers
• Deeper understanding of what our colleagues are working on
• Providing opportunity for collaboration between teams, aiding in:
• Innovation and Progression
• Efficiency and Effectiveness
• Cross-pollination of Projects
• Providing opportunity to maximize awareness and adoption of services and enhancements:
• Bolstering a customer needs-driven workplace environment, both internally and externally
• Cross-marketing of our services is possible when we know more about them
• Consistency, collaboration, and continual improvement… our customers appreciate all of the above!
• Translating our work into meaningful data to identify …
• Areas we are on-target or ahead of the game with respect to project timelines, deliverables, and anticipating customer needs
• Areas we need to focus additional resources to place the right people on the right projects for maximum effectiveness and creativity, or to get the job done on-time and on or under budget.
• Areas we want to explore and further develop…both personally and professionally, as well as technologically and operationally
On a Project and Operational level, time-tracking and managing our projects in a common location will help us to…
• Improve the collection and analysis of data and our reporting on it
• Manage (project) timelines better
• Increase team effectiveness and collaboration across projects and services
• Identify and understand common roadblocks
• Gain insight into ideal work processes and continuous improvement efforts
On an Individual level, time tracking can help us to...
• See how our personal work efforts are distributed across projects, teams, groups, departments, and campus goals
• Identify opportunities for self-evaluation, skill-building, and professional development
• Identify time management improvements, as well as time-wasters or unnecessary tasks