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*Please note, this page is a work in progress and more scenarios/exception types will be added over time. If you do not see your student’s specific situation described here, start with the general tips below and let us know if you have any questions about the information/documentation that would be needed for your student’s situation. Thank you!

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  • The program should first verify that the request was initiated prior to the deadline and that it is "stuck" in EASy (if you need assistance viewing a closed EASy request, please submit a ticket to support.ucsd.edu). 
  • The approvals that could be missing are: 1) department/program, 2) ISEO (J1 / F1 student), 3) GEPA Financial Support Unit. In all cases, the program should open a ticket with GEPA's Financial Support Unit (https://support.ucsd.edu/services). If program approval and/or ISEO approval are also missing, the program will need to provide confirmation of approval from both in the request to FSU. Please provide the following information in the ticket:  
    • PID
    • Quarter
    • Course/s
    • Confirmation that the EASy request was submitted before the deadline but closed before being approved
    • If applicable, confirmation that the department approves of the request
    • If applicable, proof of ISEO approval if the student is on an F-1/J-1 visa  
    • If the request is only missing FSU approval, follow the same process above, excluding confirmation of program / ISEO approval.
    • If FSU approves, they will alert the Registrar to process the request.

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Outlined below are the processes for requesting retroactive actions. An action is retroactive if the request is made after an established deadline (see summary below). Retroactive requests are first reviewed by Sr. the Associate Dean Judy Kim; if she recommends approval is recommended, GEPA forwards the request to EPC for their final decision. The GEPA advisor will contact you once EPC has made a decision.

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