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Information about Kuali Build integration with the BOTS forms and ServiceNow

  • Under Construction, check back for updates...
  • Click on any image to open for easier viewing
  • Suggestions and feedback welcome, BOTS-Team@ucsd.edu

Table of Contents

Table of Contents
maxLevel1

Process

BOTS Form Link > KB > SNOW


Form Submitter Instructions

  • Instructions re: use the KB dashboard
    • Status = “Complete”  This means the KB form has been sent to SNOW to be a ticket.
    • “Duplicate & Edit” - doing this IN Kuali Build, not in SNOW.

Duplicate & Edit a Submission

For any form that has been submitted, you have the option to 'Duplicate and Edit' the original file for another submission.

To duplicate a previous submission, navigate to your 'Submissions' and select the 'kebab menu' (vertical 3 dots) in the 'Actions' column. Select 'Duplicate and Edit'.

Edit applicable areas of the BOTS Kuali Build form, attach any new files and submit the new information.