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  • Focus: Resource roles and commitments defined across different project stages, focused on defining the project plan with clear governance, roles, and responsibilities.

  • Refine: the focus of this stage is selecting, reviewing, and refining the OGL content to ensure alignment with UC San Diego’s requirements (i.e., Blink and KBA pages).

  • Enable: occurs when the Cloud solution goes live and will involve monitoring activities and content to ensure successful deployment to the production environment and checks and balances in place for content sign-off.

  • Mature: Though the preceding stages ensure OGL is a success from day one, the Mature stage ensures OGL is an integral part of our business strategy through user feedback, analytics, and upgrade cycles.

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Kick-off notes (starting off pointOCM work):

  • Focusing on the what:

    • what is OGL?

      • OGL is an overlay on the browser

      • works independent of the cloud applications

      • understands user behavior in the application and presents content

      • has no direct communication with the cloud application

      • does not require user accounts to be created

  • focusing on the whyof the project initiative:

    • why digital transformation and organizational change are vital to UCSD BFS

      • opportunity to bring into focus the vision of empowered users and operational excellence

      • modern and easy-to-use system for understanding BFS content and resources

      • To do:

        • define goals for each stage

        • build out meeting agendas (e.g., add an activity for engagement)

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  • Fusion Quarterly releases (C):

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Stages and Key Activities:

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