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PPMO

Not PPMO

Project management

Strategically: Clarity, quality, and timeliness of projects

Tactically:

  • Project management of approved projects

    • Facilitation and documentation of

      • Project roles and responsibilities

      • Scope definition

      • Success criteria

      • Hypercare exit criteria

      • Stabilization and service transition

        • SLAs

    • Initial OTL upload

      • Creation and maintenance of standard OTLs for AH projects

      • Creating additional deliverables (objects/epics), as this would be additional scope and should be managed by PM

      • *Task management (completing, updates) should be conducted by assigned resource

    • Projecting and maintaining a schedule, based on estimates and allocations

      • Monitoring and driving task completion

    • Escalations where issues, risks, blockers

  • Enhancement or operational management

    • Standard releases

    • Bug management

  • Resource management

  • Building solution or delivery

  • SLA management

Portfolio management

Strategically: Clarity and prioritization of projects across portfolio

Tactically:

  • Determine resource assignments

  • Determine priorities

Current AH portfolio:

Jira Legacy
serverITS PRO
jqlQueryproject = PR AND status != closed and "Service Owner" = jmwhite ORDER BY "Project Type", priority
serverIdebe8394f-6d75-344c-8d9c-717cb778a1eb

Definition: New data source (new system or new integration) is a new project

...

  •  Judy and Erin to meet monthly to ensure alignment Erin Kilburn
  •  Shift support out of enhancements and operations Judy White
  •  Tighten and improve project management, particularly with scope management Erin Kilburn
  •  Clean up / move work to appropriate projects: Dev0 out of CSC into SAHR Erin Kilburn
  •  Project complexity model for schedule and roadmap projections; deliverable and project sizing Erin Kilburn
  •  Process map for how a new data source becomes part of an AH Judy White ; summary and high level for SMT and end users

...

  •  Standard intake for AH projects Judy White
  •  Notifications for key milestones on new external work to SOs Erin Kilburn
  •  Notifications for changes on internal projects (i.e., SFP) Erin Kilburn
  •  Unbury new projects that are currently in enhancements Judy White
  •  Once all projects identified, update allocations Judy White and schedules Erin Kilburn to see impacts and if desired work fits in year

⤴ Decisions