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\uD83D\uDDD3 Date

\uD83D\uDC65 Participants

\uD83E\uDD45 Goals

  • Confirm understanding of support PPMO will and won’t provide to AHs

  • Align on changes needed; determine best approach

\uD83D\uDDE3 Discussion topics

PPMO

Not PPMO

Project management

Strategically: Clarity, quality, and timeliness of projects

Tactically:

  • Project management of approved projects

    • Facilitation and documentation of

      • Project roles and responsibilities

      • Scope definition

      • Success criteria

      • Hypercare exit criteria

      • Stabilization and service transition

        • SLAs

    • Initial OTL upload

      • Creation and maintenance of standard OTLs for AH projects

      • Creating additional deliverables (objects/epics), as this would be additional scope and should be managed by PM

      • *Task management (completing, updates) should be conducted by assigned resource

    • Projecting and maintaining a schedule, based on estimates and allocations

      • Monitoring and driving task completion

    • Escalations where issues, risks, blockers

  • Enhancement or operational management

    • Standard releases

    • Bug management

  • Resource management

  • Building solution or delivery

  • SLA management

Portfolio management

Strategically: Clarity and prioritization of projects across portfolio

Tactically:

  • Determine resource assignments

  • Determine priorities

Current AH portfolio:

type key summary assignee reporter priority status resolution created updated due
Refresh

Definition: New data source (new system or new integration) is a new project

  • Some will be very small projects (new HS budget source) and some are very large and complex (Oracle, SLCM)

This year, PM support dedicated to ESR projects and external projects. Future years, tbd, likely that new project requests and PMs would be assigned based on portfolio priorities.

✅ Action items

  • Judy and Erin to meet monthly to ensure alignment Erin Kilburn
  • Shift support out of enhancements and operations Judy White
  • Tighten and improve project management, particularly with scope management Erin Kilburn
  • Clean up / move work to appropriate projects: Dev0 out of CSC into SAHR Erin Kilburn
  • Project complexity model for schedule and roadmap projections; deliverable and project sizing Erin Kilburn
  • Process map for how a new data source becomes part of an AH Judy White ; summary and high level for SMT and end users

  • Standard intake for AH projects Judy White
  • Notifications for key milestones on new external work to SOs Erin Kilburn
  • Notifications for changes on internal projects (i.e., SFP) Erin Kilburn
  • Unbury new projects that are currently in enhancements Judy White
  • Once all projects identified, update allocations Judy White and schedules Erin Kilburn to see impacts and if desired work fits in year

⤴ Decisions

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