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titlePolicy & Procedures, Student Eligibility, Miscellaneous, Etc.

Please utilize the Student Support Portal for submitting questions/issues relating to graduate student policies & procedures, student employment eligibility, benefits, miscellaneous questions, etc. 

Examples: 

  • I am in the ECE department and am employing a CSE student as a Graduate Student Researcher at 49.99% for Spring 2021. What GSRTF title code and pay rate do I use?

  • A student submitted a child care reimbursement form for their Winter 2021 employment as a GSR in their employing department, which is not the same as their home department. Who is responsible for processing the form? It is for John Smith (PID: A1234567 EID: 10348512) who a Math PHD student but is employed as a GSR in Physics for the applicable quarter. 

  • I am in the process of submitting an Associate-In application for a PHD student. The student has not yet advanced to candidacy, but is planned to advance prior to the start of instruction. What details should I include in the application? 

  • My student was hired as a 50% TA 2 weeks into the quarter; I know we need to calculate a TA Daily Rate of Pay but I'm not sure about the specifics. Are they eligible for TA Fee Remission? How do we calculate the TA Daily Rate of Pay? How do I enter into UCPath? 

Submit ticket to the Student Support Portal

  1. Select "Student Support" from Services & Support homepage

  2. Select "Get Help"

  3. Log in with Active Directory credentials when prompted

  4. Select "Submit a Ticket to Student Support" 

  5. To reach Graduate Student Employment service offering, please complete as follows:

    1. I want to... Ask a Question or Make a Request

    2. About... Student Employment

    3. Related to... On-Campus Employment

    4. More Specifically… Graduate Student

    5. Subject... Recommended: Student Name (PID, EID) - Brief Topic 

    6. Description - Helpful to give the student's name, PID and EID, quarter, the type of employment, what was expected, what happened, take a screenshot

    7. Add attachments - Attach screenshot, if applicable

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