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Attendees

Part 2

Goals

Discussion items

Item
Annual, strategic project planning
  • Benefits:
    • Strategic project approvals and resourcing (instead of FIFO)
    • Align projects with annual plan and goals
    • Inability to request budget
  • Recommendation:
    • For this next budget cycle, partner with Anna and finance team to work with service owners on their roadmaps
    • Charters for initial approvals this summer
      • Approved projects: detailed project plans with resource modeling this fall
        • Budget requests for any one-time needs in budget cycle
  • What about projects that come in urgently, off cycle? i.e., COVID AH
    • Hold back 20% of PM resourcing (what UCSD Health has found effective)
      • Risk that one-time funding for resourcing or licensing may not be available
    • How much of the operational teams should we also "hold back" for project work, and / or which specific resources?
  • Themes
for FY24?
  • for FY25-26?
    • Start with vision and themes from Annual Retreats with Vince
      • Network: planned in more detail on an ~5 year basis; however, sometimes other projects need support
      • Webfarm or legacy deprecation?
        • Is it more difficult to get budgeting for deprecation? Strategy: plan and request for enhancements, and use existing resources for deprecation
          • Bundle deprecation into new enhancements and associated budget requests
            • Push service owners to group smaller enhancements into larger requests and make budget requests
      • To Be Deprecated (and needed for reclaim)
        • Webfarm
        • DB2
        • Mainframe
        • ATS modernization
      • New work requests:
        • Instructor requests (fka ICPs)
          • ex., upgrade the version of Kubernetes in order to support the teaching of a new version
          • Use historical data for avg hours spent on this type of work to support budget requests

Rollout

  • Communication
    • PMO
    • Informal at Project CoP
    • ESLC mtg
    • Service management COP
    • SOs and Manager's email
    • presentation at SO/Manager's mtg (Sept)
    • all ITS email
  • Part of decision process for projects is recurring/carrying costs, in addition to one-time costs
  • Who is the beneficiary? Associate with the budget ask
  • For budget, require SO roadmaps
  • Vision
    • Focus and organizational priorities: automation and innovation, customer support, reducing/resolving tech debt
    • Two customers: ITS internal (infra, tech debt, equities, resources) and customer facing roadmap
      • For either, if you need additional resourcing, licensing, budget, PM, BSA, x dept work - make sure you have charter
      • Or if the work will increase the carrying costs / run rate, but doesn't have one-time costs


Andreas - model for how he presents tech debt to governance

All hands - show examples of planned work and unplanned work

Detail what people need to do when: WIFM, during budget process, we are missing info and things don't get funded; this helps ensure projects are appropriately budgeted/resourced

Review/update project charter and project submission process: 3 steps (sparkle in your eye with base criteria, full charter, full project plan)

Anticipated projects, but charters not yet received:

  • 5 Onbase projects, 2 RMP focused
  • EVC Collective Impact - implement mechanism to track event attendance w/ one card
    • Would be a budget ask for next FY; software and physical devices that are used to scan the onecards; reintegrate back into SAH

Action items

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