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*Please note, this page is a work in progress and more scenarios/exception types will be added over time. If you do not see your student’s specific situation described here, start with the general tips below and let us know if you have any questions about the information/documentation that would be needed for your student’s situation. Thank you!

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titleExample: Lift Academic Probation Hold

How to submit exception letter: Formal letter to the GEPA Associal Associate Dean, sent via email to Norienne Saign. Letter must be signed by the dept/program chair and student’s faculty advisor, if applicable. 

Information to include in exception letter (in addition to “general” points listed above):

    • If applicable, explain any extenuating circumstances that resulted in the academic difficulty and how they were resolved or are being addressed.
    • Specific academic plan for future success, including specific course plan for the future quarter/s, expected grades, and whether failed courses will be repeated and when.
    • Include any planned support/resources being provided, such as planned check-ins with a faculty advisor.
    • “Consequences” if the student does not meet the agreed upon expectations/academic plan (i.e. dismissal from the program, etc.) and confirmation that the student understands the plan.

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  • The program should first verify that the request was initiated prior to the deadline and that it is "stuck" in EASy (if you need assistance viewing a closed EASy request, please submit a ticket to support.ucsd.edu). 
  • The approvals that could be missing are: 1) department/program, 2) ISEO (J1 / F1 student), 3) GEPA Financial Support Unit. In all cases, the program should open a ticket with GEPA's Financial Support Unit (https://support.ucsd.edu/services). If program approval and/or ISEO approval are also missing, the program will need to provide confirmation of approval from both in the request to FSU. Please provide the following information in the ticket:  
    • PID
    • Quarter
    • Course/s
    • Confirmation that the EASy request was submitted before the deadline but closed before being approved
    • If applicable, confirmation that the department approves of the request
    • If applicable, proof of ISEO approval if the student is on an F-1/J-1 visa  
    • If the request is only missing FSU approval, follow the same process above, excluding confirmation of program / ISEO approval.
    • If FSU approves, they will alert the Registrar to process the request.

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