Description:  Business Office forms to create ServiceNow tickets.  Click on any image to open for easier viewing

Table of Contents

FORM LINKS

In most cases, each Business Office will provide these links to their Customer Units via Blink, Website or other Collab page.

FISCAL FORMS

Purchase Goods

Purchase Goods, Add Supplier, Ask a Question

This form will help you communicate your need to purchase goods with your business office for guidance or assistance. 

Note: If you have permission within unit protocols to submit purchase requests directly through Oracle Procurement and/or add new suppliers in Payment Compass, you should do so on your own. This form is for those who do not have permission or need assistance otherwise.

• Ask a purchasing question
• Submit a request to purchase goods
• Request gift cards
• Add a new supplier (vendor) to Payment Compass

Fiscal Transfer

Use this form to work with your Unit Business Office to request a fiscal transfer. Once the transfer has been processed by a Business Office Fiscal Contact, the ticket is complete. Use this form for:

• Cost Transfer
• Salary Cost Transfer
• Fund Transfer (Journal Entry)

General Fiscal Form

See 'General Form' (below)

HR FORMS

Staff Departure

Supervisors to use this form to work with your Unit Business Office to initiate the voluntary departure of a staff member.

This form is specifically for voluntary Separation or Transfer of staff in these categories:

• STAFF (Career, F/T, P/T, Represented, or Policy Covered)
• LIMITED or STE (Short-Term Exception)

Business Office HR Staff - Visit this list of 'Notification Contacts' for periodic review and to submit changes.

Student Employment - Post a Job

Use this form to submit initial information to your Unit Business Office for assistance in:

• Hiring a STUDENT ASSISTANT and need to post a job in HANDSHAKE
• Hiring a ACADEMIC STUDENT EMPLOYEE (ASE) and need to post a campaign (job posting) in IA SYSTEM

Notices:

• Please allow 6-8 weeks for the entire hiring and onboarding process before the first work/training date.

• For job postings, allow 1 week for processing prior to requested job posting date.

• Student employees must not work or train until approval communication has been received from your HR Coordinator.

Closing the Ticket:

Best Practice to add the Handshake Job Posting #.

The Business Office Agent / HR Contact / Student Employment Coordinator handling this request, should add the Handshake Job Posting # in the ‘public’ comments or upload a screenshot of job posting. This records the completion of the request and also allows the Supervisor to reference this # on the "Student Employment - Candidate Selected" ticket.

Student Employment - Candidate Selected

After interviews, once you have made your selection, use this form to notify your Unit Business Office of the candidate details and begin the hire and onboarding process to:

• Hire a STUDENT ASSISTANT (STDT ASST)
• Hire a STDT ASST "By Exception"
• Hire an ACADEMIC STUDENT EMPLOYEE (ASE)

Employee AD/Email Request

This form is ONLY for HR Contacts and Student Employment Coordinators to request the AD/Email for new hires.

When to submit this request:

General HR Form

See 'General Form' (below)

DSA & GENERAL FORMS

General Form

If a customer request need is not met by one of the other specific forms, use this form to connect with the Business Office to:

• ask for help
• submit a request
• report an issue
• provide feedback

Select the category for your request:

• Fiscal / Travel
• HR / Timekeeping
• DSA / Business Systems Access
• Other / Unknown