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1. Need Analysis

1. Need Analysis

Needs assessment includes the process used to analyze a current business problem or opportunity, analyze current or future states to determine an optimal solution that will provide value and address the business need, assemble the results of the analysis to provide decision makers with relevant information for determining whether an investment in proposed solution is viable.

The business analysis processes are presented as discrete processes below, although in practice, they overlap and interact :

1.1 Identify problem or Opportunity

1.2 Assess Current State

1.3 Determine Future State

1.4 Determine Viable Options and Provide Recommendation

1.5 Facilitate Roadmap development

1.6 Assemble business case

1.7 Support Charter development

1.1 Identify problem or Opportunity

1.2 Assess Current State

1.3 Determine Future State

1.4 Determine Viable Options and Provide Recommendation

1.5 Facilitate Roadmap development

1.6 Assemble business case

1.7 Support Charter development

The process of identifying the problem to be solved or the opportunity to be pursued.

The process of examining current environment under analysis to understand factor, internal or external, which may be the cause for problem or opportunity

The process of determining gaps in existing capabilities and a set of proposed changes necessary to obtain a desired future state that addresses the problem or opportunity under analysis.

The process of applying various analysis techniques to examine possible solutions for meeting the business goals and objectives and to determine which of the options is considered the best possible one for organization to pursue. 

The process of supporting the development of a roadmap that outlines, at a high level, which aspects of the solution are planned for delivery and the potential sequence for delivery of these aspects. 

The process of synthesizing well-researched and analyzed information to support the selection of the best components of the program or project to address the business goals and objectives

The process of collaborating on the Project charter development with the sponsors, stakeholders and project manager, using business analysis knowledge and information acquired during needs assessment.

Inputs

Inputs

Inputs

Inputs

Inputs

Inputs

Inputs

  • Assessment of business value

  • Elicitation results, if available from past (confirmed or unconfirmed)

  • Enterprise environmental factors

  • Enterprise architecture

  • Organizational goals and objectives

  • Business Need Statement

 

  • Current State documentation

  • Business Need Statement

  • Enterprise architecture

  • Organizational goals and objectives

  • Business goals and objectives

  • Required capabilities and key functionalities

  • Enterprise architecture

  • Organizational goals and objectives

  • Business goals and objectives

  • Required capabilities and key functionalities

  • Business goals and objectives

  • Feasibility study results

  • Recommended solution option

  • Solution Roadmap

  • Business case

  • Project scope

Tools

Tools

Tools

Tools

Tools

Tools

Tools

  • Benchmarking

  • Comparative Analysis

  • Interviews

  • Market Analysis

  • Prototyping

  • Pareto diagrams

  • Process flows

  • Root cause and opportunity analysis

  • SWOT analysis

  • Benchmarking

  • Gap analysis

  • Kano analysis

  • Process Flows

  • Purpose alignment model

  • Solution capability matrix

  • Benchmarking

  • Cost-benefit analysis

  • Group decision making techniques

  • Prioritization techniques

  • Weighted Ranking 

  • Facilitated workshops with stakeholders

  • Solution visioning 

  • Story mapping

  • Facilitated workshops with stakeholders

  • Solution visioning 

  • Story mapping

  • Facilitated workshops with stakeholders

  • Interviews

  • Document analysis

Output(s)

Output(s)

Output(s)

Output(s)

Output(s)

Output(s)

Output(s)

  1. Business Need Statement (High-level)

    Tool: Business Need Statement (High-level)

  1. Current State documentation

  1. Business goals and objectives

  2. Required capabilities and key functionalities

    Tool: Business Goals and Objectives

  1. Feasibility study results

  2. Recommended solution option

  1. Solution Roadmap (OR Project Roadmap)

  1. Business case

  2. Project scope

  1. Project Charter

Templates:

 

Needs assessment includes the process used to analyze a current business problem or opportunity, analyze current or future states to determine an optimal solution that will provide value and address the business need, assemble the results of the analysis to provide decision makers with relevant information for determining whether an investment in proposed solution is viable.

The business analysis processes are presented as discrete processes below, although in practice, they overlap and interact :

1.1 Identify problem or Opportunity

1.2 Assess Current State

1.3 Determine Future State

1.4 Determine Viable Options and Provide Recommendation

1.5 Facilitate Roadmap development

1.6 Assemble business case

1.7 Support Charter development

1.1 Identify problem or Opportunity

1.2 Assess Current State

1.3 Determine Future State

1.4 Determine Viable Options and Provide Recommendation

1.5 Facilitate Roadmap development

1.6 Assemble business case

1.7 Support Charter development

The process of identifying the problem to be solved or the opportunity to be pursued.

The process of examining current environment under analysis to understand factor, internal or external, which may be the cause for problem or opportunity

The process of determining gaps in existing capabilities and a set of proposed changes necessary to obtain a desired future state that addresses the problem or opportunity under analysis.

The process of applying various analysis techniques to examine possible solutions for meeting the business goals and objectives and to determine which of the options is considered the best possible one for organization to pursue. 

The process of supporting the development of a roadmap that outlines, at a high level, which aspects of the solution are planned for delivery and the potential sequence for delivery of these aspects. 

The process of synthesizing well-researched and analyzed information to support the selection of the best components of the program or project to address the business goals and objectives

The process of collaborating on the Project charter development with the sponsors, stakeholders and project manager, using business analysis knowledge and information acquired during needs assessment.

Inputs

Inputs

Inputs

Inputs

Inputs

Inputs

Inputs

  • Assessment of business value

  • Elicitation results, if available from past (confirmed or unconfirmed)

  • Enterprise environmental factors

  • Enterprise architecture

  • Organizational goals and objectives

  • Business Need Statement

 

  • Current State documentation

  • Business Need Statement

  • Enterprise architecture

  • Organizational goals and objectives

  • Business goals and objectives

  • Required capabilities and key functionalities

  • Enterprise architecture

  • Organizational goals and objectives

  • Business goals and objectives

  • Required capabilities and key functionalities

  • Business goals and objectives

  • Feasibility study results

  • Recommended solution option

  • Solution Roadmap

  • Business case

  • Project scope

Tools

Tools

Tools

Tools

Tools

Tools

Tools

  • Benchmarking

  • Comparative Analysis

  • Interviews

  • Market Analysis

  • Prototyping

  • Pareto diagrams

  • Process flows

  • Root cause and opportunity analysis

  • SWOT analysis

  • Benchmarking

  • Gap analysis

  • Kano analysis

  • Process Flows

  • Purpose alignment model

  • Solution capability matrix

  • Benchmarking

  • Cost-benefit analysis

  • Group decision making techniques

  • Prioritization techniques

  • Weighted Ranking 

  • Facilitated workshops with stakeholders

  • Solution visioning 

  • Story mapping

  • Facilitated workshops with stakeholders

  • Solution visioning 

  • Story mapping

  • Facilitated workshops with stakeholders

  • Interviews

  • Document analysis

Output(s)

Output(s)

Output(s)

Output(s)

Output(s)

Output(s)

Output(s)

  1. Business Need Statement (High-level)

  1. Current State documentation

  1. Business goals and objectives

  2. Required capabilities and key functionalities

  1. Feasibility study results

  2. Recommended solution option

  1. Solution Roadmap (OR Project Roadmap)

  1. Business case

  2. Project scope

  1. Project Charter

Templates:

 

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