3. Requirements Elicitation

Key Business Requirement Templates:
Requirements Traceability Matrix Template Requirements Document Template

Elicitation includes the processes of planning and preparing for elicitation, conducting elicitation, and confirming elicitation results. Elicitation draws information such as needs, requirements, and other solution information from various sources.

The business analysis processes are presented as discrete processes below, although in practice, they overlap and interact :

3.1 Determine Elicitation Approach	3.2 Prepare for Elicitation	3.3 Conduct Elicitation	3.4 Confirm Elicitation Results

3.1 Determine Elicitation Approach	3.2 Prepare for Elicitation	3.3 Conduct Elicitation	3.4 Confirm Elicitation Results
The process of thinking through how elicitation activities will be conducted, which stakeholders will be involved, which techniques may be used, and the order in which the elicitation activities are best performed.	The process of organizing and scheduling resources and preparing necessary materials for an individual elicitation activity.	The process of applying various elicitation techniques to draw out information from stakeholders and other sources.	The process of performing follow-up activities on the elicitation results, determining an appropriate level of formality to use, reviewing with stakeholders for accuracy and completeness, and comparing to historical information.
Inputs	Inputs	Inputs	Inputs
Project scope Business need statement Stakeholder engagement and communication approach RACI Chart	Elicitation Approach Project scope Business need statement Stakeholder engagement and communication approach RACI Chart	Elicitation preparation materials (consolidated documentation and templates)	Elicitation preparation materials Unconfirmed - Requirement Elicitation document
Tools	Tools	Tools	Tools
Brainstorming Interviews Retrospectives and Lessons Learned	Document analysis Interviews	Brainstrorming Document analysis Facilitated workshops Focus Groups Interviews Observation Prototyping Questionnaires and surveys	Walk throughs Question and Answer session Document review and Sign-Off
Output(s)	Output(s)	Output(s)	Output(s)
Elicitation Approach	Elicitation preparation materials (consolidated documentation and templates)	Requirement Elicitation document (unconfirmed)	Confirmed Requirement Elicitation document
Templates:
Requirements are traced through the lifecycle of a project using the Requirements Traceability Matrix Template. Detailed, prioritized, approved requirements and associated documentation is captured using the Requirements Document Template Detailed reporting requirements are captured using the Report Technical Specification Template

ITS PPMO

3. Requirements Elicitation

Related content