Please continue to submit employment exception requests via the Google Form. More information can be found on the following collab pages:

• https://ucsdcollab.atlassian.net/l/cp/jGYtZ01Q

• https://ucsdcollab.atlassian.net/l/cp/QA4H7QzN

Types of employment exceptions include: 

• Over-50%

• Non-Student Tutor/Readers

• Miscellaneous

Please utilize the Student Support Portal for submitting questions/issues regarding a graduate student's ASE or GSRTF Fee Remission. 

Examples: 

• I submitted GSRTF for my student a month ago and it has not yet been applied to their billing account. I am requesting a status update regarding my student's GSRTF. 

• My student has ASE Fee Remission. They previously had a health insurance waiver for this quarter but recently cancelled it. We need the TA Health Insurance portion of fee remission re-applied to the student's account. 

Submit a ticket to the Student Support Portal: 

1. Select "Student Support" from Services & Support homepage

2. Select "Get Help & Order Services"

3. Log in with Active Directory credentials when prompted

4. Select "Submit a Ticket" 

5. To reach Fee Remission service offering, please complete as follows:

   1. I want to... Ask a Question or Make a Request

   2. About... Student Billing, Payments, Refunds

   3. Related to... Student Payment Support

   4. More Specifically... Graduate Student Fee Remissions (ASE/GSR)

   5. Subject... Recommended: Student Name (PID) 

   6. Description - Helpful to give the student's name and PID, quarter, the type of employment, what was expected, what happened, take a screenshot

   7. Add attachments - Attach screenshot, if applicable

Open

Please utilize the Budget and Finance Portal for submitting questions/issues regarding fee remission posting to the ledger

Examples:

• I was expecting to see the remission post to XX Project, but I am not seeing it

• The proportional split of the remission seems incorrect

Submit a ticket

1. Select "Budget & Finance" from Services & Support homepage

2. Select "Get Help"

3. Log in with Active Directory credentials when prompted

4. Select "Submit a Ticket" 

5. To reach Unprocessed Costs Fee Remission service offering, please complete as follows:

   1. I want to… Ask a Question of Make a Request

   2. About… Financial Accounting

   3. Related to… Graduate Student Financial Administration

   4. More Specifically… Graduate Tuition & Fee Remission Accounting

   5. Subject... Recommended: Remission for Student Name (PID)

   6. Description… Please include student's name, PID or EID, and the project in question

Open

Please utilize the Student Support Portal for submitting questions/issues relating to graduate student policies & procedures, student employment eligibility, benefits, miscellaneous questions, etc. 

Examples: 

• I am in the ECE department and am employing a CSE student as a Graduate Student Researcher at 49.99% for Spring 2021. What GSRTF title code and pay rate do I use?

• A student submitted a child care reimbursement form for their Winter 2021 employment as a GSR in their employing department, which is not the same as their home department. Who is responsible for processing the form? It is for John Smith (PID: A1234567 EID: 10348512) who a Math PHD student but is employed as a GSR in Physics for the applicable quarter. 

• I am in the process of submitting an Associate-In application for a PHD student. The student has not yet advanced to candidacy, but is planned to advance prior to the start of instruction. What details should I include in the application? 

• My student was hired as a 50% TA 2 weeks into the quarter; I know we need to calculate a TA Daily Rate of Pay but I'm not sure about the specifics. Are they eligible for TA Fee Remission? How do we calculate the TA Daily Rate of Pay? How do I enter into UCPath? 

Submit ticket to the Student Support Portal: 

1. Select "Student Support" from Services & Support homepage

2. Select "Get Help"

3. Log in with Active Directory credentials when prompted

4. Select "Submit a Ticket to Student Support" 

5. To reach Graduate Student Employment service offering, please complete as follows:

   1. I want to... Ask a Question or Make a Request

   2. About... Student Employment

   3. Related to... On-Campus Employment

   4. More Specifically… Graduate Student

   5. Subject... Recommended: Student Name (PID, EID) - Brief Topic 

   6. Description - Helpful to give the student's name, PID and EID, quarter, the type of employment, what was expected, what happened, take a screenshot

   7. Add attachments - Attach screenshot, if applicable

Please utilize the Payroll, Academic Personnel & HR Portal for submitting questions/issues relating to UCPath for Graduate Student Employment. This includes questions surrounding entry into the UCPath system and payroll errors that occur.

Examples: 

• I process a new hire effective 04/01/2021 and after it was processed, the student's FTE was increased from 25% to 50% for the duration of the quarter. How can I update this in UCPath?

• I submitted an off-cycle pay request for graduate student John Smith (PID: A1234567, EID: 12345678), who was employed as a 50% TA for Winter quarter. The off-cycle pay request was for 01/01/21 - 03/31/21. The off-cycle was processed as a paper paycheck although the student has direct deposit set up in the system. Is it possible to cancel the paper check and have it processed as direct deposit? 

Submit ticket to the Payroll, Academic Personnel & HR Portal: 

1. Select "Payroll, Academic Personnel & HR" from Services & Support homepage

2. Select "Get Help & Order Services"

3. Log in with Active Directory credentials when prompted

4. Select "Submit a Ticket" 

5. To reach Graduate Student Academic Personal Policy service offering, please complete as follows:

   1. I want to... Make a Request or Report an Issue

   2. Subject... Recommended: Student Name (PID) - Brief Topic 

   3. Description - Helpful to give the student's name and PID, quarter, the type of employment, what was expected, what happened, take a screenshot

   4. About... UCPath-Student Support

   5. Related to... UCPath-Student Support Student Pay

   6. Add attachments - Attach screenshot, if applicable