CCR OCM Change Story, Audience & Talkning Points
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Change Assessment
Describe the change.
About the Change | Details | Initial Assessment (Enter date) | Assessment Update (enter date) |
Change Vision | What is the long-range plan for making the change? | ||
Change Reason | What is the impetus for this change? What is the business reason/s for change? | ||
Change Impact | Describe the affect the change will have overall. As part of the audience assessment you'll define the change impact for each audience. | ||
Change Timing | What is the timing for the project? What is the change context, what other changes are going on? Is there a mandate or business cycle associated with the timing? | ||
Change Success | Describe what success will look like. Think about what behaviors and outcomes project success.
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Change Progress | Describe how progress will be known. Think about quantitative and qualitative ways to demonstrate progress.
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Change Readiness | Describe the overall change readiness for the change. As part of the audience assessment you'll define the change readiness for each audience. |
Audiences
Audiences | WIIFM | Known Resistance | Change Story Focus | Preferred Sender | Channel/Contact Info |
Sponsor | |||||
Service Owner | |||||
Service Team | |||||
PMO Director | |||||
Project Team | |||||
SMT | |||||
ITS Managers | |||||
ITS Service Owners | |||||
PMO Team | |||||
PAH Team | |||||
Employees | |||||
Project Partners | |||||
Service Partners |
Change Story & Audience Talking Points
Build upon and adjust the change story as the project evolves.
Change Story | Audience | WIIFM |
Include overarching change story | All Audiences | |
Specific talking points for each audience | Sponsor | |