Report Developer Access Request SNOW Form Example
This page is an example of where BIA starts the Report Developer Access Request form in Service Now.
% is used as a wildcard as the name of the Activity Hub.
What information is on this page? |
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Requirements for development of the % Activity Hub Report Developer Access Request Form in SNOW |
Who is the point of contact for this page? |
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ServiceNow Team: Business Contact: Lucid Chart |
SNOW Catalog Form Name | SNOW Catalog Form Short Description |
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SNOW Catalog Form Name | ITS - % Activity hub Developer Access Request |
SNOW Catalog Form Short Description | This form is for designed for Report Developer to request access to the % Activity Hub. |
SNOW Catalog Form Intro | By using this form you can request % data that are required for you to do your daily job. Report Consumers should not use this form. If you are looking for access to run % reports please contact your local report developer. If you do not know who your local report developer is, please contact your supervisor. To see what data is available per data set, go to Activity Hub Field Names Report |
SNOW Catalog Category | Activity Hubs |
SNOW DEV Link | |
SNOW QA Link | |
SNOW Production Link |
Form / Process | Notification | ||||
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Required Form Questions Submitted by: Requested For: Job Title: Manager: Department: Do you need on-going access or one-time access for a project? Please explain your need for access: How often do you work with the data? Are you willing to share your reports with the entire campus, if appropriate? |
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Form Specific Questions What Students do you work with? What Financial departments do you need access for? Do you need ...? | |||||
Form Specific Requirement or Training SNOW can look up AD group member SNOW can look up UC Learning training status |
Note: SNOW will ping UC Learning to verify training certification but will not save any of that information to SNOW. | ||||
Report Developer Required Training Has user completed FERPA training? Has user completed Privacy 101 training? For more information see FERPA - Confidentiality of Student Records and Privacy Rights. and Privacy 101 Workshop and Financial Aid Data Sharing Laws and Regulations. |
User cannot submit request without UC Learning confirmation or attached certificates. Note: SNOW will ping UC Learning to verify training certification but will not save any of that information to SNOW. | ||||
Report Acknowledgment | Upon clicking 'Submit' an approval request will be sent via email to your manager. After your manager approves, your request will be sent to the Data Steward for approval. Submit. | ||||
REQUEST is created in SNOW. | |||||
REQUESTOR Notification1: Request opened: Standardized SNOW acknowledgement to Requestor | System default notification - cannot be changed: Your request has been received and entered into the system. You will receive an update as it is reviewed and processed. Here is a ticket number for your records: | ||||
APPROVAL request sent to Manager. | /wiki/spaces/SNOW/pages/96997850 | ||||
APPROVAL Notification1: Notification to manager Reminder ping sent at 1 week, every week until addressed. | System default notification - cannot be changed: Click here to approve or reject this request. | ||||
REQUESTOR Notification 2: Request approved by supervisor | Custom Text: Your request for Developer access to the % Activity Hub Data has been approved by your manager. This access requires both your manager's and the Data Steward's approval. The request has been forwarded to Data Steward for their approval. | ||||
APPROVAL request sent to Data Steward. | https://blink.ucsd.edu/technology/bi/governance/council.html | ||||
APPROVAL Notification3: Notification to Data Steward Reminder ping sent at 1 week, every week until addressed. | System default notification - cannot be changed: Click here to approve or reject this request. | ||||
REQUESTOR Notification4: Request approved by Data Steward | Custom Text: Your request for Developer access to the % Activity Hub Data has been approved by the Data Steward. In receiving access to the % Activity Hub both you and your manager are certifying that the access is necessary to an employment responsibility or that it is a properly assigned subject matter. Both you and your manager will be accountable for the appropriate use and distribution of data, analytics and reports by the Report Developer. ITS will now provision you access. | ||||
TASK opens with ITS. |
ITS location of AD group: will depend on the data steward and activity hub Managed by ITS-WorkStationLifecycle Created ticket for ITS-WorkStationLifecycle to request all of these AD groups are created = | ||||
TASK closed by ITS. | |||||
REQUESTOR Notification4: Request Closed as complete after ITS grants access | Custom Text: Your Developer access to the % Activity Hub Data has been provisioned. Please keep in mind that in receiving access to the % Activity Hub Data, both you and your manager are certifying that the access is necessary to an employment responsibility or that it is a properly assigned subject matter. If your role changes such that this is no longer the case, your access should be revoked. | ||||
REQUEST closes. | |||||
Request rejected notification to Requestor (Rejected by manager) | Custom Text: Your Developer request for access to the % Activity Hub Data has been been rejected by your manager. Please follow up with your manager for further information. Rejection Notes: <from rejection notes in SNOW form> | ||||
Request rejected notification to Requestor (Rejected by Data Steward) | Custom Text: Your Developer request for access to the % Activity Hub Data has been been rejected by the Data Steward. Please follow up with your manager for further information. Rejection Notes: <from rejection notes in SNOW form> |