OCM Info/Comms

Brainstorm date	Nov 28, 2023
On this page	1 Brainstorm Outline 2 Brainstorm pre-work 3 Brainstorm agenda 4 Brainstorm outcomes 4.1 Summary of results 4.2 Decisions

Brainstorm Outline

Goals of the brainstorm	OCM FAQs + Comms
Brainstorming topics	Oracle Configuration Manager
Notes	What is OCM? Oracle Configuration Manager (OCM) is used to collect client configuration information and upload it to the Oracle repository. When client configuration data is uploaded on a regular basis, customer support representatives can analyze this data and provide better service to the customers. Oracle Configuration Manager benefits your organization by: Reducing time for resolution of support issues Providing pro-active problem avoidance Improving access to best practices and the Oracle knowledge base Improving understanding of your business needs Providing consistent responses and services
Questions?

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