RMP overview | @Michael Howell | RMP pays ITS >5m$ ITS provides a bill; some friction in that what used to be direct costs are now indirect costs; how to provide better visibility? RMP does a cost assignments to its own depts; updated model based on # of knowledge workers (RMP created) Brett and Sheryl working on a service costing by service line to help inform more data (un-bundle what is in the bill)
Priorities for FY23 provided, but directors of the depts are not in alignment Roadblocked right now: need resource plan and resources, but need $ to do that, and $ request tied to wanting clear priorities and the cost breakdown Used to have a monthly governance mtg with directors Not clear why we discontinued that group, but think we should reinstate Will need to set clear expectations with the governance group to ensure it's productive and effective
Other big effort is going to be realignment of tech support between HDH and RMP, i.e., Maximo
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